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People & culture (P&C) – (HR) business accelerator foundation apprenticeship

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P&C (HR) – business accelerator foundation apprenticeship

The People & Culture Solutions team’s vision is to deliver best-in-class technology solutions for our employees. We are on a journey to continuously innovate our solutions, looking at customer grade experiences and market trends to deliver impact through technology. This apprenticeship role will be based in one of our technology teams supporting Core, Reward, Talent and Productivity processes. 


The purpose of this role is to support the development of our technology applications. 


Responsibilities will include: 

  • Analysing problems, using data to drive your recommendations and ways to improve experiences
  • Presenting content to stakeholders and team members
  • Managing tickets and providing insight on statistics
  • Configuring low-code applications
  • Supporting the delivery of projects

Our business operates globally and you will be connecting with colleagues and customers around the world and exposed to a wide range of activities across our global portfolio.


Join our Business Accelerator apprenticeship to:

  • Play a part in the transition to net-zero emissions
  • Experience working as part of an amazing and approachable team
  • Learn in-demand HR technologies (such as Workday, Cornerstone, Salesforce, Degreed, Work-human)
  • Build extensive and transferrable analysis skills
  • Develop customer facing experience
  • Complete a Data Technician Level 3 qualification alongside your role.  You’ll have the opportunity to take everything you learn from your studies and apply it directly to our business. 

What to expect

The programme will have 3 main areas of focus:


  1. Analysis: The art of asking why. Why are there problems with a process in our technologies? Why do some groups get impacted but not others? Why does the data show differences when compared to what customers are saying? Why is the customer impacted? The problem can only be addressed after the analysis and complete understanding of the requirements.  
  2. Design: Once you understand the problem, solutions must be created with the customer at the centre of its design. We must always think about what brings them the most value. Does it make sense to create an app, a pop-up or amend an existing process? Should information messages be placed at the top or the bottom of the application? Are your images consistent with the messaging? Does the design create the wow factor it needs? Have you tested it with some beta users? Both UX and UI design are important to a great solution for our employees. 
  3. Configuration: You will learn how to maintain and update our applications. You will learn system specific configuration, technical skills, working in “sprints” and you will input into our product backlogs. You will learn how to handle data securely ensure all the changes that go into our products have been thoroughly reviewed. You will participate in release conversations and then watch and analyze as your piece of work gets used by the customer.


To apply, you must be aged 18 or over at the start of the programme in September 2023.


If you’re studying A-levels or completing further education, you must be due to complete your qualification/s in 2023 (we’re unable to progress applications for students who will be part way through their studies when the programme starts). 


You'll also need to have:

  • Right to work in the UK
  • Continuously lived in UK for the last 3 years
  • At least a grade of 4/C GCSE (or equivalent) in Maths and English
  • To not hold an undergraduate degree in any subject, or a Level 3 or above qualification in Business or Data
  • An interest in technology – how applications get used, why some are better adopted, what makes a great application design

This programme is designed for school leavers and other individuals who do not have a degree. If you’re studying or have a degree, please apply to our student and graduate opportunities. 


Details of any travel required as part of your degree will be clarified during the selection process. We’re happy to discuss any reasonable adjustments you may require.


The opportunity will be based at our offices in Sunbury.